Account Associate@ CVS Health

Job Information

Job Description:

This position is responsible for making outbound calls to
prospective members offering our Medicare plan.

Make outbound calls for retention efforts.

Provide support to sales representatives .

Respond to incoming customer service inquiries.
Able to work alternate hours (i.e. Overtime, Saturdays),
depends on business needs

Required Qualifications
Be located in Maricopa county or surrounding area
and commute to AZ office location if needed

Customer Service Experience
Call Center Experience
Possess effective telephone and problem identification
and resolution skills.
Medicare Knowledge

Medicaid Knowledge
Bilingual (Spanish)preferred
Ability to use different computer programs (i.e. Microsoft Office)

QuickBase

Preferred Qualifications

Strong organizational skills
Detail oriented

Able to work independently

Education

High School diploma, G.E.D. or equivalent experience

Benefits:
Experience Level: Junior/Associate
Work From: Onsite