Account Operation (Print) – Seattle, WA @ Xerox

Job Information

Job Description:

Main Responsibilities:

  • Travel to end-customer locations to determine required scanning services, communicating with different stakeholders and delivering a defined solution while working with partners.
  • Become the subject matter expert on the defined solution for the client.
  • Assist with the preparation, planning and delivery of scanning services at end customer locations or at off-site locations.
  • Responsible for handling job tickets and seeing them through to completion and delivery.
  • Maintain and update various trackers and stock levels of paper, stationary, print toners to ensure jobs are logged and billed correctly and that the print room is fully operational.
  • May provide immediate direction to a unit or group of employees, assigning tasks, checking work at frequent intervals, and maintaining schedules.
  • Complete Print Production work with a limited degree of supervision and utilize problem solving skills to identify new and innovative approaches.

Skills and Qualifications:

  • Experience managing onsite operations for scanning and digitizing client email and other documentation.
  • Adapts departmental plans and priorities to address resource and operational challenges.
  • Uses critical thinking skills to make informed decisions guided by policies, procedures, and business plan.
  • Ability to manage and prioritize workloads to meet contractual Service Level Agreements
  • Proven ability to work under pressure, handling multiple tasks to ensure timely completion of all activities.
  • Analyzes complex technical problems and delivers solutions where precedent may not exist.
Additional Benefits:
  • Substantial growth opportunities for future career development within a supportive and collaborative company culture
  • Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching.
  • Paid time off, plus holidays and personal days

Experience Level: Junior/Associate
Work From: Onsite

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