Associate Account Manager-Billings, MT @ Supervalu

Job Information

Job Description:

Job Responsibilities:

Account Management & Strategic Sales Planning-25%

·       Responsible for one or more customer’s sales growth plans in partnership with direct supervisor’s guidance and a Joint Business Plan.

·       May manage and support a team on a large key account or may manage lower maintenance and less strategic accounts on your own.

·       Represent customer accounts purchasing from Natural and Conventional UNFI divisions.

·       Partner with sales team and region merchandising to execute sales plans and goals designed to increase sales, profit margin, and minimize expenses.

·       Makes key decisions on addressing and identifying customer needs and concerns for assigned accounts in support of Mgr Sales or Mgr Account.

·       Forecast profit, volume growth and other related goals as determined. Assist with the preparation of a sales budget for assigned accounts.

·       Bridge for assigned Customers between Sales and Ops to manage through challenges and provide resolutions.

Deliver Account Results-20%

·       Responsible for budgeted sales and profit margin results for assigned accounts.

·       Analyze sales reporting and create strategies to drive sales.

·       Develop well-defined plans to drive sales and profit margin across all product departments and professional services for assigned accounts.

·       Drives proactively the company’s initiatives to ensure the success of the customer.

Manage Relationships-25%

·       Partners with internal and external shareholders to establish open lines of communication regarding all aspects of the business. Focuses efforts on mutual sales and profit growth.

·       Regularly interacts with customer leadership teams to present opportunities and communicate resolutions to build trust and grow profitable sales.

Manage Execution-20%

·       Conduct regular reviews of sales activities and effectiveness. Regularly work with vendors, brokers, and merchandising teams to develop promotions and incentives to increase sales and improve performance.

·       Coordinates with a cross-functional team of resources to ensure account goals are achieved. Works collaboratively with Merchandising, Product Specialists and Professional Services to identify strategic selling opportunities for accounts.

·       Meets or exceeds account expectations and established deadlines.

Professional and Career Growth-10%

·       Focused and strategic partnership with learning & development team, account management team, and direct supervisor to gain full understanding of best practices in sales growth and relationship management to deliver sales results.

·       Individual development plan to include strategic training courses and personalized development strategies.


Education/ Certifications/or Equivalent combination of education training and experience:

·       Bachelor’s degree strongly preferred


·       1-2 years sales experience preferred

·       Understanding and knowledge of products

·       Development and execution of business plans, sales plans, and/or commission programs.

·       Familiarity with sales opportunities

·       Understanding of sales forecasting, programs, promotions and related techniques

·       Understanding of margin and company profitability

·       Proven track record of meeting and exceeding customer expectations

·       Ability to work in a result driven environment

·       Proficiency in Microsoft Office Suite and company systems

Knowledge/ Skills/ Abilities:

·       Excellent communication, negotiation, and presentation skills

·       Aptitude for financial reporting

·       Ability to lead without reporting authority

·       Ability to interact at all levels of the business

·       Able to manage and coordinate projects

·       Able to exceed at: customer service skills, problem solving, attention to detail  and organizational skill


·       Travel is required

·       Most work is performed in a temperature-controlled office environment

·       Incumbent may sit for long periods of time at desk or computer terminal

·       While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.

·       Incumbent may use calculators, keyboards, telephone and other office equipment in the course of normal workday

·       Stooping, bending, twisting and reaching may be required in completion of job duties

Experience Level: Junior/Associate
Work From: Hybrid

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