Associate Support Integration Architect @ Oracle

Job Information

Job Description:

Responsibilities
Responsibilities displayed in the job posting   
  • Manage complex client relationships with a high degree of variability
  • Develop and plan the execution of client domain strategy
  • Troubleshoot complex technical integration issues, escalating as appropriate
  • Analyze performance metrics and identify and propose domain stability improvement strategies
  • Work with cross-functional organizations to identify and evaluate packages for code compatibility
  • Contribute to internal team value and improvements.
  • Mentor and develop new associates.
Required Skills
  • Cerner millennium experience
  • Client relationship / Service Management experience
  • Experience working in Application Managed Services or SolutionWorks business units
  • Strong communication skills

Basic Qualifications

  • At least 2 years healthcare information technology (HCIT) consulting, HCIT support, project/program management, client relationship management and/or other client-facing or HCIT solution work experience
  • Bachelor’s degree in Computer Engineering, Computer Science, Information Systems, Software Engineering, or related field, or equivalent relevant work experience

Preferred Qualifications & Expectations

  • Perform other responsibilities as assigned
  • Provide 24/7 on-call support as needed
  • Willing to travel up to 20% as needed
  • Willing to work additional or irregular hours as needed and allowed by local regulations
  • Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position

Benefits:
Experience Level: Junior/Associate
Work From: Onsite

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