Security Controls and Operations:
- Provide exceptional security and operations support to drive sales and service.
- Partner with Senior Security Officer and Management to deter theft, report missing assets, respond to emergency situations and implement Incident Management Programs procedures.
- Ensure security systems and procedures are adhered to by following up on daily inspections, equipment, alarm tests, inspections, key access, and report submissions.
- Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and communicate with store team.
- Cover both security and back of house operations and controls.
Sales:
- Provide a positive Tiffany experience from beginning to end for each client.
- Deepen the relationship with our clients to drive lifetime dedication and spend.
- Act as a Tiffany ambassador and carry out store operations to support the store in consistently achieving sales plan.
Service:
- Elevate in store experience consistently delivering memorable moments.
- Demonstrate passion as a Tiffany brand ambassador during every customer interaction. Demonstrate Client Experience Behaviors identified within the NPS program.
- Implement standard processes by optimizing hospitality and store amenities to create unique experiences and act on NPS scores and client feedback.
- Carry out operations tasks including opening and closing procedures. Assist with facilities repairs and connect with store team.
Experience:
Required
- High School Graduate.
- Basic computer skills.
- Ability to work retail store hours as necessary, including nights, weekends, and holidays.
- Authorization to work in the United States or in the country where the position is based.
Desired
- Experience in a retail/security environment.
- 1-year prior experience in a security related position.