Compliance, Policy & Training Governance Associate @ CoinBase

Job Information

Job Description:

What you’ll be doing (ie. job duties):

Compliance Training:

• Support the execution of Coinbase’s annual Compliance training plan by managing all related training administration tasks via the learning management system, including uploading training content/materials, creating learner assignment profiles, setting up system notifications, testing and deploying courses, trouble-shooting technical issues, recording training completion/uploading attendance logs, tracking course completions
• Provide learner support for Compliance-owned courses
• Provide Compliance training completion reports, incl. reports needed for regulatory exams, senior management or board presentations, status updates to various internal stakeholders or escalation (incomplete training assignments) as well as regular/day-to-day reports for QA purposes (e.g., verifying enrollments processed correctly, reconciling data)
• Establish standards/best practices for compliance training administration and document relevant processes as desktop procedures
• Maintain or update compliance training-related documentation
• Support the creation of course evaluations and help prepare results in a standardized format
• Maintain the Compliance Training intranet page
• Support the development of senior management and/or board presentations as needed
• Coordinate activities for the continuing education program and manage related training administrative tasks

Policy Governance:

• Support policy administration, including maintaining Coinbase’s central repository and document records in the GRC system, coordinating/following up on document reviews, responding to employee inquiries regarding policies & procedures or related processes,
• Update content on the Policies intranet page
• Help coordinate Q&A related efforts of policies and procedures as needed to ensure standards are followed

What we look for in you (ie. job requirements):

• 2+ years of relevant experience, ideally in HR/L&D, compliance, legal or related role, preferably in a regulated environment
• 1+ years of hands-on experience working with learning management systems (Docebo a plus)
• Training program administration experience
• Highly technology literate; quickly learns new applications and tools (e.g., LMS, compliance training and policies reporting and metrics)
• Ability to prioritize and organize work to meet deadlines
• Team player and collaborator, but also comfortable moving projects forward independently
• Project management skills and analytical with the ability solve problems
• Highly motivated, strong attention to detail, team oriented, and organized
• Flexible and adaptable to the evolving needs of a high-growth and fast paced organization
• Proficiency with Google Suite (Google Drive, Gmail, Google Calendar, Google Slides, Google Sheets etc.) and Microsoft Office Suite (Word, Powerpoint, Excel)
• Motivated by Coinbase’s mission and values

Nice to haves:

• Compliance training administration experience
• Previous exposure to policy management/governance
• Working knowledge of GRC systems (Archer)
• Instructional design background/expertise, basic working knowledge of Articulate 360 and other content authoring tools

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