Consultant-Instructional Design @ Verizon

Job Information

Job Description:


Instructional Design

  • Manage the end-to-end process for designing and developing learning content for a variety of projects and learning assets
  • Build the conceptual design of training assets, including the learning objectives and high-level storyboard or outline, in alignment with business requirements
  • Create detailed design using pre-designed templates for projects inclusive of activities, assessments, and reinforcement
  • Engage with stakeholders for feedback and reviews, as needed
  • Managing trainer readiness processes for instructor-led programs

Content Development

  • Develop learning content for projects using a variety of modalities including eLearning, Performance Support, Virtual Instructor Led, and Instructor Led – driving all activities from development to publication
  • Leverage relevant instructional design and development tools to develop engaging materials
  • Create and edit basic multimedia elements, including graphic design
  • Circulate draft reviews to appropriate stakeholders and incorporate feedback following review cycle
  • Finalize content drafts for publication, and publish final content to respective delivery outlet
  • Adhere to GL&D output quality standards independently, engaging supervisor as needed

Program Maintenance

  • Proactively identify when modifications to existing content are needed, and make updates accordingly


Professional Development

  • Be willing and eager to learn, receptive to feedback, and adaptable to the needs of their supervisor and stakeholders
  • Stay up to date on instructional design best practices by investing in professional development


Select Skills & Experience (identify required vs preferred) (aka You’ll Need to Have…)


  • Bachelor’s degree or four or more years of work experience
  • Four or more years of relevant work experience
  • One or more years of training design and/or facilitation experience
  • Willingness to travel up to 25% of the time
  • Working knowledge and prior experience in instructional design
  • Understanding of Instructional Design models (e.g. ADDIE, SAM, Rapid Content Development, etc.)
  • Experience in content design and development in various modalities including:  eLearning, Performance Support, Virtual Instructor Led, and Instructor Led, etc.
  • Curriculum Development:  experience in designing and creating learning content
  • Experience with content development tools


Preferred (aka Even Better if You Have…)

  • Verizon and/or business unit-specific experience
  • Learning Management Systems (LMS)
  • Project management
  • Experience using content development tools (e.g. Adobe Creative Cloud, Google Docs/Sheets/Slides/Forms or similar tools)
  • Media Production/Graphic Design
  • L1 – 4 evaluation and ROI of learning solutions


Even better if you have one or more of the following:

  • Bachelor’s degree in Education, Human Resources, Organizational Development or Business Administration.
  • A Master’s degree or complimentary certificates (CTT+, CRP).
  • Consulted with HR professionals and their business clients.
  • Experience with project management.
  • Experience in any Verizon work group.
  • Experience working in an Agile project management workflow.
  • Experience working with IT systems development.
  • Experience authoring performance support materials, specifically using the Adobe Experience Manager (AEM) platform.

Experience Level: Mid-Senior
Work From: Onsite

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