Customer Service Representative – New Cambria, KS@ Archer Daniels Midland

Job Information

Job Description:

Job Responsibilities:

Work in a busy, customer service-oriented environment
Partner with the Commercial Team to maintain excellent relationships with customers
Interact with customers regarding markets and documentation needs
Enter and manage sales and purchase contracts
Process invoices and monitor accounts receivable and accounts payable
Researching and obtaining resolution of customer issues
Effectively manage positive relationships with ADM Assets, ADM Technical Team and Shared Services
Cross training on all CSR responsibilities
Other reasonable tasks as assigned by supervisor
Produce settlements, checks and delivery sheets for customers/grain producers daily using grain accounting software system
Assist the Scale clerk with weighing trucks, grading grain as needed

Job Requirements:

Willing to work harvest hours when required. This includes some weekends.
Ability to multi task is crucial to being successful in this job. Must adapt and perform consistently in a dynamic environment.
Exceptional verbal and written communication skills to be utilized daily
High regard for accuracy and attention to detail
Ability to collaborate well in a team environment. Dedication to group goals and objectives and continually seek to improve
Excellent organizational skills
Efficient problem solver
Ability to make moderately complex decisions which impact all aspects of the business
Friendly and positive disposition
Proficiency in Microsoft Excel, Word and Outlook required
Associates degree in accounting or business preferred or 2-4 years’ experience with accounting and customer service
Ability to learn web based and other computer applications as needed
Prefer 2-4 years of experience with customer service
Actively grow their knowledge of their customers business, grain marketing alternatives and market conditions

Benefits:
Experience Level: Mid-Senior
Work From: Onsite