Customer Service Representative – New Cambria, KS@ Archer Daniels Midland

Job Information

Job Description:

Job Responsibilities:

  • Work in a busy, customer service-oriented environment
  • Partner with the Commercial Team to maintain excellent relationships with customers
  • Interact with customers regarding markets and documentation needs
  • Enter and manage sales and purchase contracts
  • Process invoices and monitor accounts receivable and accounts payable
  • Researching and obtaining resolution of customer issues
  • Effectively manage positive relationships with ADM Assets, ADM Technical Team and Shared Services
  • Cross training on all CSR responsibilities
  • Other reasonable tasks as assigned by supervisor
  • Produce settlements, checks and delivery sheets for customers/grain producers daily using grain accounting software system
  • Assist the Scale clerk with weighing trucks, grading grain as needed

Job Requirements:

  • Willing to work harvest hours when required. This includes some weekends.
  • Ability to multi task is crucial to being successful in this job. Must adapt and perform consistently in a dynamic environment.
  • Exceptional verbal and written communication skills to be utilized daily
  • High regard for accuracy and attention to detail
  • Ability to collaborate well in a team environment. Dedication to group goals and objectives and continually seek to improve
  • Excellent organizational skills
  • Efficient problem solver
  • Ability to make moderately complex decisions which impact all aspects of the business
  • Friendly and positive disposition
  • Proficiency in Microsoft Excel, Word and Outlook required
  • Associates degree in accounting or business preferred or 2-4 years’ experience with accounting and customer service
  • Ability to learn web based and other computer applications as needed
  • Prefer 2-4 years of experience with customer service
  • Actively grow their knowledge of their customers business, grain marketing alternatives and market conditions

Experience Level: Mid-Senior
Work From: Onsite

Company Information

View all jobs of Company: Click here

Pin It on Pinterest