Digital Area Coordinator @ Phillips 66

Job Information

Job Description:

Responsibilities May Include:

• Provide reliable and efficient end user support for personal computing environments and critical business applications
• Troubleshoot and mitigate build, application, and system performance issues
• Build and maintain relationships with technical partners in the business
• Coordinate resources and suppliers to complete projects and work requests
• Partner with business users to implement business-enabling solutions which drive value generation
• Local collaborator across global project teams to ensure proper alignment of IT solutions to business requirements as well as IT policies and procedures
• Represent and advocate business interests to IT and IT interests and initiatives to the business
• Collaborate with internal IT teams and external vendors to ensure services meet customer needs
• Resolve local service delivery issues and facilitate support of IT infrastructure
• Optimize IT service delivery by improving reliability, efficiency, quality, and cost effectiveness of defined components of services
• Facilitate documentation of local business requirements and technical specifications; Seek, recommend, and deliver cost effective value-add opportunities
• Assist with IT budget development, forecasting, and reporting
• Perform resource planning and management for local projects, verifying task and project assignments are completed to ensure effective delivery
• Coordinate resources and suppliers to complete projects and work requests
• Build customer-centered partnerships leveraging robust interpersonal skills
• Ensure 24×7 operational excellence of key Refining systems

Required Qualifications:

• Legally authorized to work in the job posting country
• Bachelor’s degree in MIS, Computer Science, or related field
• 1 or more years of experience in Information Technology discipline
• Willing and able to obtain a Transportation Worker Identification Card (TWIC); Information can be found at https://www.tsa.gov/for-industry/twic
• Willing and able to be clean shaven to comply with the refinery safety facial hair policy
• Willing and able to provide day-to-day and after-hours support (24×7) as appropriate

Preferred Qualifications:

• 3 or more years of experience in Information Technology discipline
• Knowledge of Phillips 66 Refining and Midstream businesses
• Strong leadership skills
• Able to work in a team environment focused on achieving results
• Create an environment of inclusiveness and foster communication
• Self-motivated and results-oriented with strong problem-solving and analytical skills
• Planning and organizational skills to prioritize and manage multiple priorities simultaneously
• Disciplined in following operational standards and processes
• Strong written and oral communication
• Strong interpersonal skills and customer focus
• Strong appetite toward curiosity, uncovering solutions, and digital problem solving
• Ability to present ideas and influence others
• Ability to work well with local IT and remote IT Stream teams

Company Information

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