Director, Sales Engineering – ANZ @ CrowdStrike

Job Information

Job Description:

What You’ll Do:

  • Ensure effective technical sales coverage of the regional account base.
  • Participates with regional Executive Leadership to establish strategic plans and objective.
  • Collaborate with Services, Product Management, Customer Support, Marketing and Sales Operations for tactical planning and support.
  • Thoughtful Resource Management and Prioritization.
  • Drive customer and partner meetings through sales calls, relationship building, solution selling and problem resolution.
  • Provide guidance on complex technical issues utilizing in-depth knowledge of the company, products, industry and solutions.
  • Deliver development and improvement of methods, techniques, and evaluation processes for CrowdStrike solutions.
  • Coach, mentor, and develop the Sales Engineers’ skill sets to meet current and emerging sales opportunity needs.
  • Responsible for the operational line management of a team of SE Managers, including performance management, annual reviews, coaching and development.
  • Ensure provision of adequate technical training for team members on all related products
  • As needed develop and provide technical training for partners on related products
  • Work with sales management to maximize efficient use of technical resource
  • Provides guidance to SE’s in respect of company policies.
  • Recommends changes to policies and establishes procedures that affect immediate organization
  • Manages a team to update and deliver regional training to sales staff
  • Looking after the customers from a pre-sales technical perspective answering questions and resolving issues as and when they arise.
  • Provide feedback through follow up with Sales Account Managers on sales calls
  • Support the sales teams in prospect and customer situations directly and indirectly, when required.
  • Maintain market and competitive awareness.
  • Collaborate with our sales teams and partners with high-touch pre-sales technical activity.
  • Technically qualify opportunities and POV (Proof of Value) evaluation with end-user accounts and partners.
  • Create Security Assessment Reports for end-users post-POV evaluation.
  • Help drive end-user acceptance and buy-in for POV conversion to revenue.
  • Help train distributors and partners to allow them to deploy successful POVs and assist them with Security Assessment Reports.
  • Train distributor/partner SEs and Sales staff in region.
  • Liaison between partner/customers and corporate headquarters for technical issues and their requirements.
  • In conjunction with sales teams, to achieve and aim to exceed assigned quarterly revenue targets.
  • Monitor, assess and report on a continual basis, the competitive situation and market development in the region.
  • Help any marketing activities as proper in region.


What You’ll Need:

  • Line management and leadership experience, including managing teams remotely
  • Pre-sales technical/technical experience
  • A self starter needing low level management time and attention to perform day to day responsibilities
  • Engages management at all levels within a named territory to enhance political alignment
  • Understands the market issues and trends affecting business and use of IT
  • Must be prepared to travel abroad to client meetings where necessary
  • Strong people management & leadership Skills
  • Proven ability to manage senior sales teams
  • Planning and organisational skills
  • Ability to influence departmental management teams
  • Proven problem solving skills
  • Strong customer focus
  • Proven C level relationship building
  • Experience in working with the channel partners
  • Experience working in an IT security business
  • You must have presales experience and excellent technical knowledge within networking and/or security
  • Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.
  • Excellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas:
  • A willingness to be challenged and a strong desire to learn
  • Security certifications, CISSP, CISM, Security+, CEH, etc. are a plus
  • Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members
  • Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
  • Exceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our products and solutions.

  • Remote-first culture
  • Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
  • Competitive vacation and flexible working arrangements
  • Physical and mental wellness programs
  • Paid parental leave, including adoption
  • A variety of professional development and mentorship opportunities
  • Access to CrowdStrike University, LinkedIn Learning and Jhanna
  • Offices with stocked kitchens when you need to fuel innovation and collaboration
  • Birthday time-off in your local country
  • Work with people who are passionate in our mission and Great Place to Work certified across the globe

Experience Level: Senior
Work From: Onsite United States of America

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