Director, Sales Engineering – ANZ @ CrowdStrike

Job Information

Job Description:

What You’ll Do:

• Ensure effective technical sales coverage of the regional account base.
• Participates with regional Executive Leadership to establish strategic plans and objective.
• Collaborate with Services, Product Management, Customer Support, Marketing and Sales Operations for tactical planning and support.
• Thoughtful Resource Management and Prioritization.
• Drive customer and partner meetings through sales calls, relationship building, solution selling and problem resolution.
• Provide guidance on complex technical issues utilizing in-depth knowledge of the company, products, industry and solutions.
• Deliver development and improvement of methods, techniques, and evaluation processes for CrowdStrike solutions.
• Coach, mentor, and develop the Sales Engineers’ skill sets to meet current and emerging sales opportunity needs.
• Responsible for the operational line management of a team of SE Managers, including performance management, annual reviews, coaching and development.
• Ensure provision of adequate technical training for team members on all related products
• As needed develop and provide technical training for partners on related products
• Work with sales management to maximize efficient use of technical resource
• Provides guidance to SE’s in respect of company policies.
• Recommends changes to policies and establishes procedures that affect immediate organization
• Manages a team to update and deliver regional training to sales staff
• Looking after the customers from a pre-sales technical perspective answering questions and resolving issues as and when they arise.
• Provide feedback through follow up with Sales Account Managers on sales calls
• Support the sales teams in prospect and customer situations directly and indirectly, when required.
• Maintain market and competitive awareness.
• Collaborate with our sales teams and partners with high-touch pre-sales technical activity.
• Technically qualify opportunities and POV (Proof of Value) evaluation with end-user accounts and partners.
• Create Security Assessment Reports for end-users post-POV evaluation.
• Help drive end-user acceptance and buy-in for POV conversion to revenue.
• Help train distributors and partners to allow them to deploy successful POVs and assist them with Security Assessment Reports.
• Train distributor/partner SEs and Sales staff in region.
• Liaison between partner/customers and corporate headquarters for technical issues and their requirements.
• In conjunction with sales teams, to achieve and aim to exceed assigned quarterly revenue targets.
• Monitor, assess and report on a continual basis, the competitive situation and market development in the region.
• Help any marketing activities as proper in region.

What You’ll Need:

• Line management and leadership experience, including managing teams remotely
• Pre-sales technical/technical experience
• A self starter needing low level management time and attention to perform day to day responsibilities
• Engages management at all levels within a named territory to enhance political alignment
• Understands the market issues and trends affecting business and use of IT
• Must be prepared to travel abroad to client meetings where necessary
• Strong people management & leadership Skills
• Proven ability to manage senior sales teams
• Planning and organisational skills
• Ability to influence departmental management teams
• Proven problem solving skills
• Strong customer focus
• Proven C level relationship building
• Experience in working with the channel partners
• Experience working in an IT security business
• You must have presales experience and excellent technical knowledge within networking and/or security
• Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques.
• Excellent knowledge and experience with a wide variety of IT technologies and security solutions. Day-to-day operations and interactions will involve the following focus areas:
• A willingness to be challenged and a strong desire to learn
• Security certifications, CISSP, CISM, Security+, CEH, etc. are a plus
• Strong leadership skills with the ability to prioritize and execute in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members
• Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
• Exceptional written communication. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our products and solutions.

• Remote-first culture
• Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
• Competitive vacation and flexible working arrangements
• Physical and mental wellness programs
• Paid parental leave, including adoption
• A variety of professional development and mentorship opportunities
• Access to CrowdStrike University, LinkedIn Learning and Jhanna
• Offices with stocked kitchens when you need to fuel innovation and collaboration
• Birthday time-off in your local country
• Work with people who are passionate in our mission and Great Place to Work certified across the globe

Company Information

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