District Manager – OnStar, Prairies @ General Motors

Job Information

Job Description:

• Become the OnStar & Technology Subject Matter Expert (SME) for the assigned District

• Coach dealers on how to provide a seamless onboarding experience, as well as proactive and ongoing relationship management support to retail dealerships and fleet customers
• Conduct monthly sales performance analysis, leveraging data & analytics to identify opportunities and implement dealer action plans and support continuous improvement
• Conduct training for General Motors dealership and wholesale teams, including demonstrations of existing and new OnStar products and services
• Establish and develop key OnStar dealer advocates in the district
• Support creation of sales and marketing material for customers, dealerships, and fleet sales staff
• Support project initiatives to improve OnStar onboarding, increase subscriber count and revenue
• Support planning and execute countermeasures designed to hit monthly and annual KPIs
• Build strong, productive relationships within GM Canada with Vehicle Sales, Service & Marketing teams, Fleet Sales team, Motors Insurance Corporation teams, Dealer New Retail, Used and Fleet Sales personnel as well as On Star & OBS functional counterparts
• Attend and participate in GM Product Plus sessions when scheduled as well as Professional Development Days hosted by General Motors’ VSSM organization
• Participate on special projects as required
• Compliance with all processes and training required by GM Canada

Knowledge Required: 

• Key components of Sales & Marketing (i.e., Revenue, Metrics, KPIs, 4Ps of Marketing, etc.)
• Operations – measuring performance (reporting), issue resolution
• Technology – comfortable with advanced connectivity technology, in-vehicle technology, apps

Skills Required:

• Gets things done (High Capacity, High Quality Output, Quick Pace)
• Engaging – effective at engaging & influencing others; easy to be around
• Analytical/problem solving – can simplify the complex, and comfortable with excel
• Communication – oral, written, presentation skills (MS PowerPoint)
• Marketing: analytics, insights, product, packaging, pricing, promotion
• Proven Sales/Account/Channel Management experience to achieve set targets
• Ability to work in a fast-pace high-pressure environment with a reliable, self-motivating, and self-disciplining manner

Education & Experience Required:

• University degree (Business/Marketing) or relevant experience equivalent
• Proven Sales/Account/Channel Management experience to achieve set targets
• Driving sales performance in B2B an asset
• Experience working with Automotive Dealership Managers considered an asset
• Bilingual an asset
• Ability to travel within Canada and the U.S.
• Valid driver’s license and clean driver’s abstract.

Sought Competencies:

• Drive for Results – grow sales & revenue
• Personal Accountability – It’s on me to get it done!
• High level of decision making and judgement skills
• Engages others effectively – especially those without a reporting relationship
• Intellectual Capacity – ability to deal with detail and complexity; as well as simplify for others
• Ability to effectively prioritize work and efficiently manage a heavy workload
• Can deal with Ambiguity

Company Information

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