District Manager – OnStar, Prairies @ General Motors

Job Information

Job Description:

  • Become the OnStar & Technology Subject Matter Expert (SME) for the assigned District
  • Coach dealers on how to provide a seamless onboarding experience, as well as proactive and ongoing relationship management support to retail dealerships and fleet customers
  • Conduct monthly sales performance analysis, leveraging data & analytics to identify opportunities and implement dealer action plans and support continuous improvement
  • Conduct training for General Motors dealership and wholesale teams, including demonstrations of existing and new OnStar products and services
  • Establish and develop key OnStar dealer advocates in the district
  • Support creation of sales and marketing material for customers, dealerships, and fleet sales staff
  • Support project initiatives to improve OnStar onboarding, increase subscriber count and revenue
  • Support planning and execute countermeasures designed to hit monthly and annual KPIs
  • Build strong, productive relationships within GM Canada with Vehicle Sales, Service & Marketing teams, Fleet Sales team, Motors Insurance Corporation teams, Dealer New Retail, Used and Fleet Sales personnel as well as On Star & OBS functional counterparts
  • Attend and participate in GM Product Plus sessions when scheduled as well as Professional Development Days hosted by General Motors’ VSSM organization
  • Participate on special projects as required
  • Compliance with all processes and training required by GM Canada

Knowledge Required: 

  • Key components of Sales & Marketing (i.e., Revenue, Metrics, KPIs, 4Ps of Marketing, etc.)
  • Operations – measuring performance (reporting), issue resolution
  • Technology – comfortable with advanced connectivity technology, in-vehicle technology, apps

Skills Required:

  • Gets things done (High Capacity, High Quality Output, Quick Pace)
  • Engaging – effective at engaging & influencing others; easy to be around
  • Analytical/problem solving – can simplify the complex, and comfortable with excel
  • Communication – oral, written, presentation skills (MS PowerPoint)
  • Marketing: analytics, insights, product, packaging, pricing, promotion
  • Proven Sales/Account/Channel Management experience to achieve set targets
  • Ability to work in a fast-pace high-pressure environment with a reliable, self-motivating, and self-disciplining manner

Education & Experience Required:

  • University degree (Business/Marketing) or relevant experience equivalent
  • Proven Sales/Account/Channel Management experience to achieve set targets
  • Driving sales performance in B2B an asset
  • Experience working with Automotive Dealership Managers considered an asset
  • Bilingual an asset
  • Ability to travel within Canada and the U.S.
  • Valid driver’s license and clean driver’s abstract.

Sought Competencies:

  • Drive for Results – grow sales & revenue
  • Personal Accountability – It’s on me to get it done!
  • High level of decision making and judgement skills
  • Engages others effectively – especially those without a reporting relationship
  • Intellectual Capacity – ability to deal with detail and complexity; as well as simplify for others
  • Ability to effectively prioritize work and efficiently manage a heavy workload
  • Can deal with Ambiguity

Experience Level: Junior/Associate
Work From: Onsite

Company Information

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