Global eCommerce Principal UX Program Manager @ HP

Job Information

Job Description:


  • Leading process and workflow governance for the UX and UI design teams
  • Enabling product teams to develop and drive web experiences that result in significant and measurable improvements in shopper experience, purchase conversions, and revenue
  • Providing product teams and leaders with dashboards and notifications critical to tactical progress and strategic prioritization
  • Leading project planning compliance with new web standards, processes and tools, and regulatory laws
  • Developing productive internal/external working relationships and providing guidance to ecommerce designers, product managers, developers, and other team members
  • Reporting on the status, performance, and outcomes of ecommerce programs and projects
  • Continuously evaluating and improving the efficiency and effectiveness of ecommerce processes and products

Education & Experience

  • Four-year or Graduate Degree in Marketing, Information Technology, Business Administration, Computer Science, or any other related discipline or commensurate work experience or demonstrated competence.
  • Typically has 10+ years of work experience, preferably in web design, software product management, project management, or a related field.

Knowledge & Skills

  • Expert in architecture administration of Jira workflows, dashboards and process management
  • Experience working in Agile software development product model methodology
  • Comprehensive understanding of eCommerce analytics and business strategies
  • Experience developing workflow automation
  • Skilled in Project Management
  • Skilled in User Experience (UX) and/or User Interface (UI) design
  • Proficient to advanced skills in at least three of Microsoft Teams, Adobe Analytics, Figma, React, Miro, OKR planning, Design Thinking


Cross-Org Skills

  • Excellent English verbal and written communication skills is required, with the ability to present complex information clearly and persuasively
  • Spanish or additional languages a plus
  • Proficiency working in cross-functional and multinational teams
  • Strong leadership, teamwork, and problem-solving skills, with the ability to motivate and inspire others
  • Detail-oriented, organized, and adaptable, with the ability to handle multiple tasks and deadlines
  • Passionate about ecommerce innovation and customer experience

Experience Level: Mid-Senior
Work From: Onsite

Company Information

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