Head Of Sales And Applications Engineer, PolyFlow @ Merck

Job Information

Job Description:

Principal Accountabilities:

• Develop quotations for capital equipment and spares opportunities for new fabs, expansions, and process changes.
• Monitor order execution for capital equipment purchase orders to ensure scope definition is correct, manufacturing progressing on schedule and interface with customer for updates. Support technical issues between manufacturing and the customer.
• Provide technical sales support to customers, for spec gas and chemical precursor equipment (customer proposal, presentation, after market support)
• Obtain equipment volume forecasts from Customer.  Provide forecast to DS planning group for Sales and Operations process and capacity planning.
• Own and manage plan of record specifications/scope and associated change control process. This consist of managing change notifications with both Customer and EMD Electronics via our MOC process.
• Provide competitive feedback to DS market management to ensure solutions developed by DS align with Customer roadmap and process needs. Identify cost savings opportunities via alternative designs and components that benefit both EMD Electronics and the Customer.
• Owner of Customer Specific Equipment Price list and act as DS business area lead for contract negotiating content and T&Cs.
• Develop pricing for new products and services, working closely with Product Management & Services teams to ensure that we meet profitability targets for DS&S and Electronics division
• Ensure DS organization tracks and supports quality and reliability issues.  Identify critical issues and influence Electronics organization to respond under appropriate prioritization.
• Interface with Customer project managers to promote and communicate to them equipment feature/function/benefit and project schedules.
• Provide to DS and AM/PM sales teams communication updates as required for monthly/quarterly reports and Opportunity Lists.   Provide revenue and profit forecasts for quarterly snapshot forecasts and Operating plans and Opportunity Hit rate data
• Track sales for and administer volume discount program
• Support 2-3 days in the office

Who You Are:

Minimum Qualifications:

• Engineering science or other technical degree.
• 8+ Prior project and/or marketing/commercial experience, with at least 8+ years’ experience, preferably in the electronics industry or related industry
• Worked in a facilities/companies that product products or devices for planarization, solvent and aqueous chemical and have a broad and deep technical knowledge and understanding of electronics chemical equipment design and applications.
• Considerable inter-personal skills are required to deal successfully with the complex relationship.
• 50% travel domestic and international

Preferred Qualifications:

• Must be able to influence the cross functional DS and Electronics team.
• Must be able to inspire the confidence of Management and Customers in presentations and negotiations, and reaction to problems.
• Detailed investigation / troubleshooting & presentation skills.
• Excellent written and verbal communications skills in presentations, negotiations and problem solving.
• Individual must be self-motivated, a proven problem solver and a strong leader.
• Strong CMP applications understanding
• Experience with Aqueous and Solvent equipment

Company Information

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