IT Intern, Summer 2024 – Salesforce Administrator Job @ Paccar

Job Information

Job Description:

Job Responsibilities & Projects

1. Product and License Management:

  • Assist in managing Salesforce licenses to ensure compliance and optimization.
  • Maintain an inventory of Salesforce licenses, tracking expiration dates and renewals.
  • Work with the team to identify opportunities for cost savings and license optimization.
  • Assist in coordinating Salesforce updates, installations, and customizations.

2. Receiving Invoices:

  • Receive and review invoices related to Salesforce licenses, products, and services.
  • Verify the accuracy of invoices and resolve discrepancies as needed.
  • Collaborate with the finance team to ensure timely payment of invoices.

3. Creating Purchase Requests and Purchase Orders:

  • Prepare Purchase Requests and Purchase Orders for project resources, Salesforce licenses, and other procurement needs.
  • Collaborate with various departments to gather necessary information for purchase requisitions.
  • Ensure compliance with company procurement policies and procedures.

4. Project and Maintenance Support:

  • Support ongoing Salesforce projects and maintenance tasks, including data updates and custom configuration.
  • Assist in troubleshooting Salesforce-related issues and coordinating resolution efforts.
  • Contribute to the development of project plans and timelines.

5. Coordinating Support with Global Business Units:

  • Collaborate with global business units to understand their Salesforce-related needs and requirements.
  • Provide support and coordinate activities related to Salesforce product and license management across various locations.

6. Working and Participating in AGILE/Scrum:

  • Work as part of a cross-functional Salesforce team using AGILE/Scrum methodologies.
  • Participate in daily stand-up meetings, sprint planning, backlog refinement, and retrospectives.
  • Assist with tasks such as user story creation, testing, and documentation.

Required Experience & Skills

  • Currently enrolled in a relevant degree program or recently graduated.
  • Strong organizational and multitasking skills.
  • Excellent communication and collaboration abilities.
  • Familiarity with Salesforce or CRM concepts is a plus.
  • Experience with AGILE/Scrum is a plus but not required.


  • Enrolled in Undergraduate or Graduate degree in IT, Computer Science, Data Science

Experience Level: Internship
Work From: Onsite

Company Information

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