Job Information

Job Description:

What you’ll be doing

  • Running internal fact-finding investigations
  • Handling external dispute resolution complaints in accordance with the local law and regulation and other relevant complaints
  • Representing Revolut before external dispute resolution forums
  • Working on early stage or less complex litigation, such as pre-action letters, responses to claims, and case reviews
  • Assisting the Disputes Legal Team and Legal Counsels working at Revolut EEA branches with ad hoc work and advice
  • Identifying, analysing, and resolving issues and helping to implement improvements, not only team-wide but company-wide as well
  • Analysing case outcomes to identify Revolut’s weak points in order to remediate them
  • Setting up and/or improving internal procedures
  • Actively contributing to the culture where the fair treatment of customers is a priority
  • Seeking to go above and beyond the role by taking real ownership of problems, policies, or procedures from end to end
  • Cooperating closely with other departments during the case investigation

What you’ll need

  • A bachelor’s degree in law or equivalent in Hungary
  • Legal experience as a private practice lawyer dealing with financial services and/or equal in-house experience is highly preferred
  • Fluency in English and Hungarian with exceptional communication and writing skills
  • An analytical mindset able to investigate and get to the root of a problem
  • To know when and how to best utilise means of redress (i.e. refunds including negotiations)
  • Strong problem-solving skills with the ability to use analysis and resources to efficiently resolve a complex case
  • Great attention to detail and common sense
  • The ability to excel both independently and in a team environment
  • Demonstrable ability to work in fast-paced environments and make sound judgements under tight deadlines
  • A readiness to improve every aspect of Revolut and yourself

Nice to have

  • Fluency in any other European language
  • Experience in all stages of litigation, alternative dispute resolution, and regulatory matters and issues

Experience Level: Junior/Associate
Work From: Remote from Country Hungary North America, South America, Central America

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