Quality Management:
- Develop, implement, and manage global quality initiatives for all Personio languages, such as product audits and content scoring
- Own feedback loops involving customers, internal stakeholders and external suppliers to improve user experience
- Leverage technology, such as LLMs, to deliver quality at scale
Quality Assurance:
- Be the internal voice of our German users, driving understanding and awareness of their needs
- Safeguard and improve the user experience for your market through language
- Define and instill linguistic standards for German in Personio, through style guides, terminology glossaries and tone of voice documentation
Execution:
- Write, translate, proofread and edit content as necessary
ROLE REQUIREMENTS: WHAT YOU NEED TO SUCCEED
- Native-level fluency in German, and you are fluent in English
- Significant experience in a similar quality management role
- You have worked as a UX writer and/or translator
- You have a track record of delivering exceptional results using quality management strategies
- Proficiency in localization tooling, such as Phrase Strings and Phrase TMS, and technologies like machine translation and large language models