Medical Assistant at Primary Care Plus Broad Street @ UnitedHealth Group

Job Information

Job Description:

Primary Responsibilities:

As part of a multi-disciplinary care coordination team:

  • Addresses the total patient, inclusive of medical, psychosocial, behavioral, cultural, and spiritual needs
  • Involves the individual patient and caregiver, as appropriate, in decision making
  • Facilitates communication and coordination among members of the care team
  • Provides patient care to include: patient assessment prior to physician’s/nurse practitioner’s examination, serves as patient advocate/liaison by answering questions related to care and treatment, as appropriate, provides patient education and self-management support, implements physician orders (injections, prescription refills, diagnostic tests, referrals, etc.) and assists providers with procedures
  • Escorts patient to exam room
  • Participates in team “huddles” and ensures electronic medical record (EMR) is prepared for the clinic visit
  • Triages phone calls to the appropriate department and enters the call into the EMR as a Telephone Encounter.  After the call has been addressed, communicates with the patient and documents in the Telephone Encounter
  • Maintains cleanliness of the patient care areas (exam rooms)
  • Ensures exam rooms are stocked at all times
  • Cleans and disinfects instruments according to policy
  • Performs clinic tasks as directed by Clinic Manager
  • Assists Clinic Manager with the ordering and receiving of medical supplies and medications
  • Works closely with the Clinic Manager and Quality Manager to create and implement new clinic processes
  • Reviews all required education courses (live and online) and applies to daily clinic practice
  • Maintains competency of clinical skills

Core Competencies:

  • Excellent communication skills
  • Time management
  • Ability to multi-task/prioritize
  • Computer/EMR Skills
  • Professionalism
  • Ability to work well with a diverse group of people
  • Critical thinking/sound judgment
  • Flexibility
  • Willingness to take directives
  • Compassionate
  • Solid work ethic
  • Dependability

Required Qualifications:

  • MA credentialing (completed a Medical Assistant program)
  • Current BLS or CPR/AED certification
  • 1+ years clinic experience as a medical assistant
  • Computer experience with basic knowledge of Word, Excel, Outlook and EMR systems
  • Knowledge of OSHA/HIPAA compliance

Preferred Qualifications:

  • Current Medical Assistance certification
  • EMR training

Physical Demands/Working Conditions:

  • Ability to stand for long periods
  • Extensive walking
  • Must be able to lift up to 20 pounds
  • Ability to bend and sit
  • Flexible hours

Experience Level: Junior/Associate
Work From: Onsite

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