Medical Assistant at Primary Care Plus Broad Street @ UnitedHealth Group

Job Information

Job Description:

Primary Responsibilities:

As part of a multi-disciplinary care coordination team:

• Addresses the total patient, inclusive of medical, psychosocial, behavioral, cultural, and spiritual needs
• Involves the individual patient and caregiver, as appropriate, in decision making
• Facilitates communication and coordination among members of the care team
• Provides patient care to include: patient assessment prior to physician’s/nurse practitioner’s examination, serves as patient advocate/liaison by answering questions related to care and treatment, as appropriate, provides patient education and self-management support, implements physician orders (injections, prescription refills, diagnostic tests, referrals, etc.) and assists providers with procedures
• Escorts patient to exam room
• Participates in team “huddles” and ensures electronic medical record (EMR) is prepared for the clinic visit
• Triages phone calls to the appropriate department and enters the call into the EMR as a Telephone Encounter.  After the call has been addressed, communicates with the patient and documents in the Telephone Encounter
• Maintains cleanliness of the patient care areas (exam rooms)
• Ensures exam rooms are stocked at all times
• Cleans and disinfects instruments according to policy
• Performs clinic tasks as directed by Clinic Manager
• Assists Clinic Manager with the ordering and receiving of medical supplies and medications
• Works closely with the Clinic Manager and Quality Manager to create and implement new clinic processes
• Reviews all required education courses (live and online) and applies to daily clinic practice
• Maintains competency of clinical skills

Core Competencies:

• Excellent communication skills
• Time management
• Ability to multi-task/prioritize
• Computer/EMR Skills
• Professionalism
• Ability to work well with a diverse group of people
• Critical thinking/sound judgment
• Flexibility
• Willingness to take directives
• Compassionate
• Solid work ethic
• Dependability

Required Qualifications:

• MA credentialing (completed a Medical Assistant program)
• Current BLS or CPR/AED certification
• 1+ years clinic experience as a medical assistant
• Computer experience with basic knowledge of Word, Excel, Outlook and EMR systems
• Knowledge of OSHA/HIPAA compliance

Preferred Qualifications:

• Current Medical Assistance certification
• EMR training

Physical Demands/Working Conditions:

• Ability to stand for long periods
• Extensive walking
• Must be able to lift up to 20 pounds
• Ability to bend and sit
• Flexible hours

Company Information

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