Meter Reading Associate @ Xerox

Job Information

Job Description:

Responsibilities:
  • Travel to assigned customer accounts, including multiple locations of customers (approximately 90% of the time)
  • Tag new or additional printers not currently on contract, pull initial and monthly meter reads, record model numbers, serial numbers, and IP addresses.
  • Map physical device locations
  • Interact with contract administrators regarding serial corrections, location moves, etc.
  • Reprogram serial records.
  • Report immediately to dispatch when a printer device needs service.
  • Educate and present automated meter acquisition process to customers and coordinate installation of the solution with field service representatives.
  • Reconcile tag log monthly, with information on when and where a tag is used.
 
Qualifications:
  • High school diploma or equivalent.
  • Excellent customer relations skills.
  • Excellent communications skills, both written and oral.
  • Previous customer service experience desired but not required.
  • Basic IT skills and mechanical aptitude strongly desired
  • Intermediate skill level in MS Excel.
  • Valid Driver’s License with a relatively clean driving record.
  • Ability to lift, push and pull up to 10 lbs. and bend to take meter readings in awkward physical positions.

Benefits:
Experience Level: Junior/Associate
Work From: Onsite

Company Information

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