Principal Product Manager, International Contractors @ Gusto

Job Information

Job Description:

Here’s what you’ll do day-to-day:

Lead product discovery to identify and deeply understand customer problems and then translate into jobs-to-be-done
Build long-term vision for how Gusto invests in International Contractors for the long-term and business cases for expanding our International offerings and new teams
Set goals and actionable strategy for your domain then translate it into a roadmap, milestones, and requirements collaboratively to drive alignment and excitement with your cross-functional partners and stakeholders, Engineering, Product, Design, and Data Science
Assess existing and new FX payment providers for Gusto to use to ensure high reliability
Oversee 0 to 1 product development for new International contractor products, run early pilots and define and implement the post-pilot software and service strategy to enable efficient and effective scaling
Identify and leverage the latest technology innovations (e.g. generative AI) to address customer needs and elevate their experience
Be an end to end owner of products and businesses responsible for adoption, customer experience, and cost to serve.

Here’s what we’re looking for:

7+ years of hands-on Product Management experience
- Experience working in a regulated domain and/or Fintech is a plus
Proven track record of leading initiatives and building 0 to 1 products
Strong product discovery and analytical skills
Exceptional cross functional collaborator and leader. You’re a great listener, and naturally bring the team and stakeholders along, yet you don’t hesitate to make hard decisions when needed. You push the pace, and people feel like they do their best work with you
Ability to identify emerging opportunities and industry trends, build business cases, define product vision and strategy, and create a supporting roadmap that rapidly iterates into delivering on your vision.
Entrepreneurial, driven, passionate about our mission, and have deep empathy for our customers.
A proven track record of building products that customers love.

Benefits:
Experience Level: Senior
Work From: Onsite