Program Manager, Corporate Programs@ CoinBase

What you’ll be doing (ie. job duties):

• Own the Product Launch Calendar (PLC) and “Flip The Bits” Program end-to-end including the quarterly/annual program roadmap
• Drive accountability across Product & Engineering teams and ensure ‘launch owners’ are engaging cross-functional teams appropriately
• Establish strong working relationships with cross-functional teams (e.g. Legal, Compliance, Security, CX etc.) and co-create solutions to improve our tooling, process & engagement model
• Partner with IT Engineers (Jira) to scope & implement tooling enhancements, and ensure thorough change management is implemented
• Continuously find ways to reduce process friction whilst balancing our need for governance & risk management, particularly through data-driven insights
• Produce and maintain high-quality documentation (including training videos, FAQs, Confluence wikis), often referenced during critical regulatory exams
• Own all weekly/monthly/quarterly reporting requirements including updates to the Board & managing our EasyBI dashboards
• Lead other high-impact programs/initiatives that may arise ad hoc to support the Corporate Programs team

What we look for in you (ie. job requirements): 

• 4+ years in program management leading complex cross-functional programs
• MUST have worked a tech company with exposure to product & engineering teams with some familiarity of the PDLC
• Knowledge using Atlassian suite (particularly Jira & Confluence)
• Highly organized with an impeccable attention to detail
• Comfortable with ambiguity, can turn incomplete or even conflicting inputs into clear plans
• Experience identifying & implementing scalable solutions to systemic challenges
• Clear communicator (both written & verbal) who can facilitate dialogues with senior stakeholders and drive toward outcomes

Nice to haves:

• Knowledge of EasyBI, Looker, and/or SQL
• Experience working on similar launch governance or NPI programs
• Experience working at a fintech company and dealing with financial regulators
• Product or Engineering background