– Professionally handling and advising customers of products and services resulting in the achievement of store sales targets
– Merchandising displays and ensuring high standards are maintained within the store
– Provide high quality service to customers face-to- face and over the telephone
– Completing sale documentation and efficient use of internal till and stock systems
– Altering and fitting customers watches
– Maintain high level of product and brand knowledge
– Attend and contribute to brand events
– Build client relationships and develop client book
– Capturing clients and potential client’s information and complete CRM database
– Supporting in Instagram posting of the boutique when needed by creating content
– Support in open and closing procedure of the boutique
– Provide in-store after-sales service working with the after-sales teams to achieve a high level of customer service and satisfaction
PROFILE
Profile:
– 3+ years retail experience with the majority of time spent in luxury
– Previous experience in Watch industry desired
– Proactive, independent and team spirit
– Highly professional manner and customer service skills
– Ability to develop extensive brand and product knowledge
– Able to meet sales targets and to work effectively within a team