SALES SUPPORT CONSULTANT @Caterpillar

Job Information

Job Description:

What you will do:

Develop maintenance strategy and M&R hourly rates for JSS opportunities identified by the commercial team
Support customer-specific asset management strategies for rebuild, repair, or replacement decisions
Support component life strategies based on site application severity
Collaborate with JSS commercial and legal teams to ensure contracts are accurately drafted and legally approved
Collaborate with Cat Dealers and JSS Fleet Managers to audit the financial status of M&R contract commitments
Maintain and develop Standard Work for regional pricing, contract drafting, and invoicing processes
Support the growth of the JSS business model into new countries by collaborating with local accounting and legal teams

What you will have:

Bachelor’s Degree in Engineering, Business, Marketing or related technical field
5+ years of job-related experience

Top Candidates will also have:

Excellent interpersonal skills are required to work with Caterpillar and Dealer leadership and others inside and outside the department
Previous experience in Cat Dealer-facing roles
Understanding of Caterpillar service systems and tools
Previous experience related to dealer service operation
Previous experience with M&R rate development tools (Calculator Web, Service Option Collaborator, AMT, etc) and processes
Understanding of Caterpillar Mining Equipment Management practices
Previous experience with contract drafting and execution
Strong analytical and organizational skills
Excellent relationship building and communication skills
Focus on process improvement

Benefits:
Experience Level: Junior/Associate
Work From: Onsite