Senior Staff Product Designer, Gusto Embedded Payroll @ Gusto

Job Information

Job Description:

Here’s what you’ll do day-to-day:

You’ll drive the research strategy for Gusto Embedded Payroll, cultivate deep empathy for our customers and translate both qualitative insights and quantitative data into creative ideas and informed design decisions — while encouraging everyone on the team to deepen their understanding and connection to our customers.
Strategically balance the needs of this complex ecosystem of customers: Employees, their employers, and developers integrating Gusto Embedded Payroll.
Design a great developer experience starting from our developer documentation through to powerful admin tools to empower developers who are building great payroll experiences on top of Gusto’s platform.
Work with senior leadership in Gusto’s Embedded Payroll team to provide expertise on how to create a flexible system that empowers developers to build approachable, easy-to-use integrated payroll experiences for employers and their employees.
Partner with PMs, engineers, and Product Marketers, and other people from our cross-functional design team to oversee user experience for products and features from conception to launch.
Cultivate a creative design process that is built on inclusion and strong cross-functional collaboration.
Provide and seek feedback from other designers to always push the bar for quality.

Here’s what we’re looking for:

8+ years’ experience — with a good portion of that time spent working on platform, ecosystem or developer experience teams.
Experience designing and shipping complex products founded in data and customer insights.
Ability to form clear hypotheses around design decisions and lay out a path to validate them.
Industry experience designing at every step of the development process, from brainstorming to post-launch research.
Generative and evaluative research experience.
Strong UX craft — you can break down complex experiences and design with consideration for all touch points.
Experience balancing long-term design goals with an Agile-based iterative approach.
Strong communication skills and enthusiasm for collaborating across the entire company.
Ability to embrace ambiguous situations as opportunities to create.
Passion for Gusto’s mission and the impact we can have on the world.

Benefits:
Experience Level: Senior
Work From: Remote from Region