Senior Staff Product Designer, Gusto Embedded Payroll @ Gusto

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Job Description:

Here’s what you’ll do day-to-day:

  • You’ll drive the research strategy for Gusto Embedded Payroll, cultivate deep empathy for our customers and translate both qualitative insights and quantitative data into creative ideas and informed design decisions — while encouraging everyone on the team to deepen their understanding and connection to our customers.
  • Strategically balance the needs of this complex ecosystem of customers: Employees, their employers, and developers integrating Gusto Embedded Payroll.
  • Design a great developer experience starting from our developer documentation through to powerful admin tools to empower developers who are building great payroll experiences on top of Gusto’s platform.
  • Work with senior leadership in Gusto’s Embedded Payroll team to provide expertise on how to create a flexible system that empowers developers to build approachable, easy-to-use integrated payroll experiences for employers and their employees.
  • Partner with PMs, engineers, and Product Marketers, and other people from our cross-functional design team to oversee user experience for products and features from conception to launch.
  • Cultivate a creative design process that is built on inclusion and strong cross-functional collaboration.
  • Provide and seek feedback from other designers to always push the bar for quality.

Here’s what we’re looking for:

  • 8+ years’ experience — with a good portion of that time spent working on platform, ecosystem or developer experience teams.
  • Experience designing and shipping complex products founded in data and customer insights.
  • Ability to form clear hypotheses around design decisions and lay out a path to validate them.
  • Industry experience designing at every step of the development process, from brainstorming to post-launch research.
  • Generative and evaluative research experience.
  • Strong UX craft — you can break down complex experiences and design with consideration for all touch points.
  • Experience balancing long-term design goals with an Agile-based iterative approach.
  • Strong communication skills and enthusiasm for collaborating across the entire company.
  • Ability to embrace ambiguous situations as opportunities to create.
  • Passion for Gusto’s mission and the impact we can have on the world.

Experience Level: Senior
Work From: Remote from Region

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