Sr Manager, Sales Engineering @ Comcast
Job Information
Job Description:
Core Responsibilities
- Drive Comcast Business Class sales by leading, coaching and developing a sales engineering team.
- Develop and implement processes and procedures to improve sales effectiveness and reduce cycle time.
- Act as a subject matter expert for all Comcast Business Service’s products and services.
- Facilitate the collaboration between the sales engineering team, National Engineering and Technical Operations (NETO).
- Manage external equipment vendor relationships, as needed, to elevate the knowledge base of the field technical teams.
- Stay abreast of competitive landscape and emerging technologies to best position Comcast in the marketplace.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team – make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what’s right for each other, our customers, investors and our communities.
Benefits:
Experience Level: Senior
Work From: Onsite
Company Information
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