Sr Manager, Sales Engineering @ Comcast

Job Information

Job Description:

Core Responsibilities

  • Drive Comcast Business Class sales by leading, coaching and developing a sales engineering team.
  • Develop and implement processes and procedures to improve sales effectiveness and reduce cycle time.
  • Act as a subject matter expert for all Comcast Business Service’s products and services.
  • Facilitate the collaboration between the sales engineering team, National Engineering and Technical Operations (NETO).
  • Manage external equipment vendor relationships, as needed, to elevate the knowledge base of the field technical teams.
  • Stay abreast of competitive landscape and emerging technologies to best position Comcast in the marketplace.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.

Employees at all levels are expected to:

  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team – make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Respect and promote inclusion & diversity.
  • Do what’s right for each other, our customers, investors and our communities.

Experience Level: Senior
Work From: Onsite

Company Information

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