ROLE RESPONSIBILITIES: WHAT YOU’LL DO
- Understand, co-create, articulate and evolve the vision and purpose of Dashboard, Search, Navigation and Settings along with your Design and Engineering counterparts
- Develop a scalable design and technical system for other teams to build into
- Ensure effective documentation, adoption and enforcement of the systems and principles you have outlined for your surfaces in order to maintain a robust user experience
- Align your team around strategic goals, relevant KPIs, and measures of success
- Create a short, mid, and long-term strategy for the each of the surfaces to create more efficient user experiences in line with industry best practices and opportunities
- Break down complex problems and write clear documentation in collaboration with Design, Engineering, and product leadership
- Systematically analyze customer feedback in collaboration with Design, User Research, and customer-facing stakeholders
ROLE REQUIREMENTS: WHAT YOU NEED TO SUCCEED
- At least 5-7 years of experience in product management in a B2B or B2C multi-product company building customer-facing products
- Have experience thinking about or creating systems for other teams to adopt or build into
- Work in a complex product area using analytical problem-solving skills to make decisions
- Have a business, technical or design background, a highly collaborative mindset, and direct experience implementing best-in-class solutions with design and engineering counterparts
- Relevant experience in working with cross-functional teams
- Strong sense of accountability and ownership; ability to work collaboratively in a result-oriented way
- Fluent in English
- Bonus: Human Resources / Complex organizations domain knowledge