Technical Executive Briefing Program Experience Lead @ HP

Job Information

Job Description:

Major Responsibilities

Perform the technical operations for and support the customer activities.
Work with CWC team members to demonstrate products live and recorded for briefings, webinars, and other activities.
Act as an HP spokesperson throughout customer-facing presentations and tours, maintaining a professional, welcoming, and engaging presence for guests throughout their visit.
Partner with business teams to deliver and facilitate customer briefings, webinars, and special events.
Manage the end-to-end logistics of the in-person and virtual customer activities.
Technical support for the CWC team including meeting rooms, demo spaces, products, webinars, and on-line activities.
Maintain computer, A/V, and IT support infrastructure to deliver customer activities.
Maintain a working relationship with HP IT to leverage their support for network infrastructure, hardware, and software.
Maintain operational readiness of the physical meeting/demo spaces, physical and virtual demo products, and virtual
collaboration platforms.
Learn and maintain a current knowledge of HP products and strategy
Use a CRM system to manage work and provide periodic activity reports.
Education and Experience Required:

Bachelor’s degree in related field
Technical skills to demonstrate technology to customers/partners
Enjoy customer interaction; ability to lead customer-facing demonstrations and/or presentations with confidence and credibility.
Strong interpersonal skills; ability to work as part of a team.
Ability to interface effectively with all levels of management and functional disciplines.
Advanced technical knowledge and experience with virtual platforms a plus.
Proven experience in audiovisual setup, troubleshooting, and technical support.
In-depth knowledge of audiovisual equipment, including displays, projectors, sound systems, microphones, and video conferencing systems.
Familiarity with video conferencing software, presentation tools, and connectivity options.
Project or Program Management experience, particularly within an executive briefing program, is a plus

Experience Level: Senior
Work From: Onsite

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