Technical Writer III – Product Documentation@ CrowdStrike

Job Information

Job Description:

What You’ll Do:

  • Actively reviewing, editing, and enhancing LogScale’s documentation;
  • Collaboration across LogScale’s customer experience, sales, engineering, and marketing teams to generate and refine documentation content;
  • Monitoring Bitbucket for code changes that require documentation updates;
  • Using DocBook XML and XML extensions to write and document functionalities
  • Monitoring developer and documentation channels in Slack and the LogScale community pages for suggested documentation improvements;
  • Interfacing with engineers to better understand and document LogScale and surrounding tools;
  • Attending other Engineering and Product team meetings as needed.


What You’ll Need:

  • Demonstrated track record of creating, proofreading, and editing technical product documentation;
  • Knowledge of DocBook XML or a similar markup language
  • Experience working with content management systems (CMS) and version-control systems such as GitHub or Bitbucket is required;
  • Technical expertise, especially with basic programming in a scripting language such as Perl, Python or JavaScript required
  • Ability to write technical and step-by-step documentation and instructions to support programming or querying information;
  • Experience with data querying, analytics and visualizations would be an advantage;
  • Knowledge of different database systems and solutions, especially structured and unstructured data, and data at scale;
  • Familiarity with current concepts and technologies in at least one of these areas: DevOps, IT operations, Security, and Cloud;
  • The demonstrated ability to work well remotely and independently within a geographically-distributed team.

  • Remote-first culture
  • Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
  • Competitive vacation and flexible working arrangements
  • Physical and mental wellness programs
  • Paid parental leave, including adoption
  • A variety of professional development and mentorship opportunities
  • Access to CrowdStrike University, LinkedIn Learning and Jhanna
  • Offices with stocked kitchens when you need to fuel innovation and collaboration
  • Birthday time-off in your local country
  • Work with people who are passionate in our mission and Great Place to Work certified across the globe

Experience Level: Senior
Work From: Remote from Region Germany

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