Technical Writer III – Product Documentation@ CrowdStrike

Job Information

Job Description:

What You’ll Do:

Actively reviewing, editing, and enhancing LogScale’s documentation;
Collaboration across LogScale’s customer experience, sales, engineering, and marketing teams to generate and refine documentation content;
Monitoring Bitbucket for code changes that require documentation updates;
Using DocBook XML and XML extensions to write and document functionalities
Monitoring developer and documentation channels in Slack and the LogScale community pages for suggested documentation improvements;
Interfacing with engineers to better understand and document LogScale and surrounding tools;
Attending other Engineering and Product team meetings as needed.

What You’ll Need:

Demonstrated track record of creating, proofreading, and editing technical product documentation;
Knowledge of DocBook XML or a similar markup language
Experience working with content management systems (CMS) and version-control systems such as GitHub or Bitbucket is required;
Technical expertise, especially with basic programming in a scripting language such as Perl, Python or JavaScript required
Ability to write technical and step-by-step documentation and instructions to support programming or querying information;
Experience with data querying, analytics and visualizations would be an advantage;
Knowledge of different database systems and solutions, especially structured and unstructured data, and data at scale;
Familiarity with current concepts and technologies in at least one of these areas: DevOps, IT operations, Security, and Cloud;
The demonstrated ability to work well remotely and independently within a geographically-distributed team.

Benefits:

Remote-first culture
Market leader in compensation and equity awards with option to participate in ESPP in eligible countries
Competitive vacation and flexible working arrangements
Physical and mental wellness programs
Paid parental leave, including adoption
A variety of professional development and mentorship opportunities
Access to CrowdStrike University, LinkedIn Learning and Jhanna
Offices with stocked kitchens when you need to fuel innovation and collaboration
Birthday time-off in your local country
Work with people who are passionate in our mission and Great Place to Work certified across the globe

Experience Level: Senior
Work From: Remote from Region Germany